Be the key in unlocking business opportunities in the convergent world of Open Platform IP Video Management Systems! Join Milestone, a global market leader!
As the Key Account Manager (KAM), your purpose is three-fold: acquisition of net new Fortune 1000 companies, expansion within existing key accounts, and retention of existing key accounts. You will be primarily active in business development activities, approaching opportunities with a strategic sales mindset, creating value for clients, and adding to Milestone’s capabilities and reputation.
The preferred candidate for this remote position will reside in the New York City metro area.
As a Milestone employee, YOU are the key to our success. Come join or dynamic international team and be a part of our rapidly growing, successful business.
Job Responsibilities
- Business development activities to build Fortune 1000 pipeline and maximize revenue
- Develop and execute sales plans and coordinate sales efforts to achieve new customer revenue and existing customer expansion goals (i.e. driving renewal revenue, and ensuring client satisfaction)
- Pre-call research through close including presentation preparation for all stages of the sales cycle
- Meet or exceed defined sales goals through strategic account planning, networking and use of company resources
- Assist clients in developing the business case and value proposition for proposed solutions
- Lead and manage Milestone response to RFP/RFI projects in conjunction with the Global Bid Desk
- Conduct strategic account reviews regularly to review service needs and product usage trends
- Track and maintain all prospect and client activity in Salesforce.com
- Maintain collaborative working relationship with internal stakeholders to insure proper execution of opportunities and coverage at key accounts
- Develop a thorough competency of Milestone software solution, with an eye on the business value within client’s organization
- Develop relationships and ongoing cooperation with territory eco partner resources
- Other tasks as assigned
Your Experience
To be successful in this position, you will need a strong sales background with a demonstrated history of finding new business. You will also utilize the following skills on a regular basis:
- Creates account strategies through knowledge of customers’ general business needs
- Understanding of industry and financial trends impacting company and/or customers; identifies the organizational structure and functions within a business
- Knowledge of competitor tactics, product/service offerings, and strategies; translates competitor performance and actions into implications for business in territory
- Ability to use negotiation techniques in complex situations; recognizes the potential impact of negotiation proceedings on the business; gains consensus from involved parties
- Solid decision-making skills recognizing customers at risk prior to impact on business; identifies resolution to basic customer issues and recommends solutions
- Establishes and maintains contacts with all decision makers and influencers within customer organizations; builds relationships to further understand customers business and objectives
- Proven track record of selling against quota with experience closing new business
- Business to Business sales experience
- Minimum 5 years of security industry sales experience
- Minimum 5 years selling into the Strategic / Key Account (end-user) community
- Competent IT technical skills
- Excellent presentation skills in both small and medium audience environments
- Excellent attention to detail and documentation skills
- Excellent relationship management skills
- Demonstrated follow up skills and closing experience
- Experienced expense, travel, and time management skills
- Knowledge of Salesforce (or other CRM)
- Ability to uphold organizational core values of Reliability, Openness, Innovation, Flexibility and Independence and maintain the highest standard of professional behavior and integrity
- Ability to represent Milestone to the highest levels of our customers in a professional manner
If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway.
Why Milestone?
Ranked on the 100 Best Companies to work for in Oregon, Milestone not only offers great benefits but also great culture. Employees here have flexible work environments, opportunities for further education, and the ability to directly effect change in our Organization. Additionally, we offer an attractive benefits package that includes medical/dental benefits, FSA or HSA, 401k with 6% Safe Harbor employer match, paid parental leave, generous PTO (20 days' vacation, 10 days paid sick time, and 10 company holidays), fully paid Short Term disability policy, fully paid Long Term disability policy, and Life Insurance.
Milestone is committed to creating a diverse and inclusive workplace. We are proud to be an equal opportunity employer.
Your new team
This position will join our high performing Americas Sales Team and will report to the Manager, Key Account Team.
Contact and application
Please apply at our website, www.milestonesys.com.
If you have any questions, you are very welcome to contact Cindy Phillips, Talent Acquisition Partner at ciph@milestone.us
We are looking forward to receiving your application.
About Milestone
At Milestone, your work goes beyond what the human eye can see. With our unique video technology software, you help people make wiser and more responsible decisions – in and beyond security. Whether you advance our software, inspire to new integrations, or elevate our customers, you are part of a growth company recognized by the industry. We have a unique people first approach to everything we do, and it’s not just empty words. Being part of a fun, friendly, and flexible environment you’ll find, that working here almost feels like home away from home. If you are curious to know more about who we are, we suggest you visit http://milestonesys.com/career
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