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US Air National Guard Units Logo

SUPPORT SERVICES SPECIALIST

4265654

Kirtland AFB, NM

3 days ago

57672 - 74970 USD

US Air National Guard Units

Arlington, VA

Joseph L. Lengyel

$1 to $5 billion (USD)

Government


Job Description

Duties

This position is located in an Air National Guard (ANG) Rapid Engineer Deployable Heavy Operations Repair Squadron Engineer (RED HORSE) Squadron. The primary purpose of this position is to plan, direct, and coordinate administrative activities for the squadron.

  • Plans, directs, and coordinates the unit administrative functions. Provides administrative assistance, guidance, and support to all functions including guidance from higher headquarters. Directs forms management, documentation management, and publication management. Implements procedures for manual and electronic creation, control, coordination, dissemination, and disposal of administrative communications. Establishes and maintains offices of records. Creates manual and automated file plans. Applies file cutoff procedures and disposes of and retrieves records. Operates and manages automated Records Information Management System (RIMS). Operates and manages a records staging area for inactive records storage. Serves as the Functional Area Records Manager (FARM) and acts as a consultant to all other functional and documentation managers on how filing systems are maintained and the organizations requirements for retention or disposal of the records. Conducts staff assistance visits, reviews, and evaluates inspection findings, irregularities and deficiencies. Establishes internal processing procedures for receipt, suspense and redistribution of incoming communications plus monitors outgoing correspondence and reports. Performs inspections and surveys of all offices of record, and insures compliance with the Air Force Documentation Program. Complies with Privacy Act (PA) and Freedom of Information Act (FOIA) procedures and provides assistance to ensure others comply. Manages unit PA, FOIA, and records management program and training.
  • Manages forms development, design, control, storage and dissemination. Provides guidance and issues supplemental policies, plans, and procedures to ensure forms meet prescribed style, and format, in accordance with appropriate Air Force Instruction (AFI), United States Code and Public Law. Annually reviews all local forms to ascertain those no longer required or replaced by higher authority forms. Manages electronic and manual publications development, design, control, storage, and dissemination to include Technical Orders (TO). Provides guidance to ensure local publications meet prescribed style, format, and legal and statutory requirements. Ensures that publications are issued in the appropriate publications media and proper formats prescribed in governing directives, and that supplements are issued if required.
  • Performs Client Support Administrator (CSA) information systems and technology support functions. Manages hardware and software. Performs the configuration, management, and initial diagnostics of information systems. Coordinates and documents information systems repairs. Performs system diagnostics and determines the cause of hardware and software failures. Removes and replaces components and peripherals to restore system operation. Installs and configures software operating systems and applications. Provides customer service to assist in operation, restoration, and configuration of information systems. Develops and implements unit web sites and pages. Manages and assists others in content management of web sites and pages. Prepares and processes information systems requirements to support mission needs.
  • Provides information management (IM) support. Assists the support staff with a range of tasks including records management; administrative communications; information flow including processing, controlling, and distributing mail; publishing management; workshop management. Operates information systems (standalone and networked) to create, collect, use, access, disseminate, maintain, and dispose of information. Helps customers determine life cycle management of their information. Responsible for overall administration, management, and life cycle of information and control of information resources.
  • Maintains unit attendance records and the notification and counseling of military members concerning requirements and the consequences of failure to satisfactorily participate. Monitors unsatisfactory participation and notifies members of summary court martial. Manages unit workday program.
  • Responsible for maintaining the unit Global Command and Control System (GCCS) to include being the COMSEC (Communications Security) Responsible Officer (CRO). Ensures COMSEC material is keyed at the appropriate time. Ensures COMSEC material is handled properly and that all members authorized access are trained on the proper procedures. Ensures COMSEC material is receipted for, destroyed, and documented properly. Manages the unit's database and locator information of each unit member's home of record and phone numbers to ensure members are contacted quickly and effectively, when needed.
  • Performs other duties as assigned.

Requirements

Conditions of Employment

  • Federal employment suitability as determined by a background investigation.
  • May be required to successfully complete a probationary period.
  • Participation in direct deposit is mandatory.
  • Must be able to obtain and maintain the appropriate security clearance of the position.
  • This position is covered by the Domestic Violence Misdemeanor Amendment (30 Sep 96) of the Gun Control Act (Lautenberg Amendment) of 1968. An individual convicted of a qualifying crime of domestic violence may not perform the duties of this position
  • Ability to establish effective professional working relationships with coworkers and customers, contributing to a cooperative working environment and successful accomplishment of the mission.

Qualifications

GENERAL EXPERIENCE: : Experience, education or training in administrative, professional, technical, or other work that provided knowledge of support services. Knowledge of administrative methods and procedures used in planning, organizing work, and skill in dealing with others in person-to-person work relationships. Experience using computer and automation systems.

SPECIALIZED EXPERIENCE: Must have at least 9 months experience performing support service functions required by the type of position to be filled and the functions of the organization involved. Experience working with people from various levels and backgrounds to obtain their cooperation or compliance with procedures, rules or practices. Experience communicating orally and in writing in a clear and concise manner. Experience must include an overall knowledge of support services functions to lead a variety of substantive clerical operations (ie planning, advising, and recommending).

Additional information

If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency (Register | Selective Service System : Selective Service System (sss.gov)).

Veteran's Preference: Veteran's preference applicants will be first priority in the reviewing process. Veteran's Preference applicants must be validated by formal submissions of necessary supporting documentation. You must provide acceptable documentation of your preference or appointment eligibility. Failure to submit all supporting documentation WILL result in the loss of veteran's preference, and could possibly impact your placement on the certificate sent to the selecting official. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). Additionally, disabled veterans and others eligible for 10-point preference must also submit an SF-15 "Application for 10 Point Veteran Preference" AND required proof as stated on the form. Documentation is required to award preference of any kind. Please visit: https://eee.opm.gov/forms/pdf_fill/SF15.pdf

If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.


  • Benefits

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared to your responses on the assessment questionnaire to determine your level of experience. If you rate yourself higher than is supported by your application package, your responses may be adjusted and/or you may be excluded from consideration for this position. If you are found to be among the top qualified candidates, you will be referred to the selecting official for employment consideration.

Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):

- Skill in applying analytical and evaluative techniques to the identification, consideration, and resolution of issues or problems of a procedural or factual nature.

  • Knowledge of the theory and principles of management and organization, including such administrative practices and procedures common to organizations as those pertaining to channels of communication, delegation of authority, routing of correspondence, filing systems, and storage of files and records.
  • Benefits

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

  • Required Documents

    As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

    To apply for this position, you must submit a complete Application Package which includes:

    1. Your resume showing work schedule, hours worked per week, dates (including Month and Year, e.g., 02/2017, Feb 2017, etc.) of employment and duties performed.

    2. Other supporting documents:

    • Transcripts from accredited universities or colleges (if applicable)
    • Supporting documentation for all Veterans' Preference claims i.e. DD 214, SF-15, Medical Information, etc. (if applicable)

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

  • How to Apply

    To apply for this position, you must complete the online application/Occupational Questionnaire and submit the documentation specified in the Required Documents section below. To view the Occupational Questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/11930892

    A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration.

    To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.

    Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.

    After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.

    You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.


    To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.

    Agency contact information

    Jonelle Suina

    Phone

    505-407-3610

    Email

    jonelle.l.suina.mil@mail.mil

    Address

    NM 150th SOW Red Horse Squadron
    Kirtland AFB
    Albuquerque, NM 87117-5875
    US

    Next steps

    Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.

  • Fair and Transparent

    The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

    • Equal Employment Opportunity (EEO) Policy
    • Reasonable accommodation policy
    • Financial suitability
    • Selective Service
    • New employee probationary period
    • Signature and false statements
    • Privacy Act
    • Social security number request

Required Documents

To apply for this position, you must submit a complete Application Package which includes:

1. Your resume showing work schedule, hours worked per week, dates (including Month and Year, e.g., 02/2017, Feb 2017, etc.) of employment and duties performed.

2. Other supporting documents:

  • Transcripts from accredited universities or colleges (if applicable)
  • Supporting documentation for all Veterans' Preference claims i.e. DD 214, SF-15, Medical Information, etc. (if applicable)

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.


Help

This job is open to

  • National Guard & reserves

    Current members, those who want to join or transitioning military members.

  • The public

    U.S. Citizens, Nationals or those who owe allegiance to the U.S.

  • Veterans


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