Job Title: Business Assistant-Accounts Receivable
Division/Department: Office of the Treasurer
Reporting Relationship: Bursar and Director of Accounts Receivable
Office Location: Center Hall
Work Schedule: M-F, 8:00am – 4:30pm, Flexible/Hybrid Work Options Available
Appointment Information: Non-Exempt, Bi-Weekly
Position Summary
Primary duties include processing tuition, fee, and other institutional payments; processing remote deposit capture transactions; preparing deposits; assisting students, parents, and internal departments with payment and billing questions; and educating students and others on billing processes and payment options. The position provides administrative support to the Treasurer’s Office team, reviews and posts accounting entries, assists in bank reconciliations, and updates business process documents. Specific duties, responsibilities, and qualifications are listed below.
Primary Duties and Responsibilities
- Provide cashiering services and process payments made in office or online
- Record and balance all payments made to the college, including student payments, gift transactions, tickets, events, and other payments
- Provide customer service for student and institutional billing and payment processes
- Research transactions and account balances to address questions
- Monitor payment plans, deadlines, and reporting requirements
- Lead educational sessions for prospective and incoming students and families
- Process and balance bank deposits and assist with bank account reconciliation
- Process emergency loans for students
- Process journal entries and prepare interdepartmental recharge transactions
- Reconcile various general ledger accounts
- Pick up and deliver daily interoffice mail when needed
- Provide back up support for other team members as needed
- Perform other duties as assigned
Qualifications
- Passion for customer service and continuous improvement in a student-focused environment
- Self-motivated and able to work independently
- Ability to work as a key member of a collaborative team
- Ability to protect and safeguard confidential information
- Excellent organization and communication skills
- Computer aptitude and experience with Microsoft Word, Excel, and ERP/administrative systems
- High school diploma/GED. A minimum of 3 years of experience in customer service, office administration, account clerk, or related experience.
Apply
To apply for this position, please upload a cover letter, resume, and contact information of three professional references by selecting apply now on this site. Review of applications will continue until position is filled.
Wabash College, a liberal arts college for men, seeks faculty and staff who are committed to providing quality engagement with students, high levels of academic challenge and support, and meaningful experiences that prepare students for life and leadership among diverse populations around the globe. Wabash is an equal opportunity employer and welcomes applications from persons of all backgrounds.