Job Description
JOB SUMMARY
The Director of Human Resources leads the oversight of the full Human Resources (HR) operation for the hotel, managers, and associates. Collaborates with leaders to develop HR strategies and initiatives that support strategic objectives and mitigate risk. Focuses on the development of all associates and promotes a positive and respectful work culture.
ESSENTIAL JOB FUNCTIONS
Conducts full-cycle recruiting. Ensures job postings are completed and posted in a timely manner, schedules interviews with hiring managers, conducts initial screening and reference checks, submits background checks, and extends job offers.
Performs onboarding with each new associates by completing all new hire forms.
Conducts new hire orientation meetings with new hires and department heads to meet LDHG and brand requirements.
Ensures annual performance reviews are conducted timely by department managers to all associates.
Administers and manages Worker’s Compensation claims process. Ensures proper documentation is collected; files new claims through the L&I system; and interacts with third party administrator, state L&I, and medical providers.
Ensures Hilton Curio brand training and LDHG training is completed by all associates.
Ensures employee relations issues are properly addressed and investigated as needed.
Conducts confidential investigations surrounding various HR issues (harassment, discrimination, leadership concerns, etc.).
Responsible for HR-related supervisor and manager training and development.
Submits or supports payroll for all associates of the hotel, in absence of the Payroll Manager.
Conducts monthly Safety Committee meetings (in conjunction with Chief Engineer) and ensures hotel is in compliance with all safety and OSHA regulations; posts Safety Committee meeting minutes.
Responsible to lead the hotel/company culture; administers various associate recognition programs including monthly associate luncheons, Associate of the Month, etc.
Administers quarterly GM roundtable meetings.
Ensures compliance with all brand required quality assurance items related to HR, safety, training, etc.
Communicates and answers any health, retirement, or other benefits related inquires or concerns with eligible associates.
Maintains the associate lockers and conducts audits if needed.
Approves written documentation and disciplinary action forms as needed; conducts meetings with associates during final written documentation or terminations.
Conducts exit interviews as needed.
Ensures compliance with Seattle and Washington based ordinances (i.e., attendance tracking, Seattle Sick & Safe Leave, Initiative 124, etc.).
Schedules and tracks CPR, First Aid, and AED training on an annual basis.
Ensures all new and existing associates retain proper food handler, MAST, ServSafe and retail beverage/alcohol training. Maintains proper records of all Food and Beverage associates.
Maintains all associate files and keeps confidential as required.
Maintains all I9 documentation is kept, in compliance with record keeping.
Creates HR-related Standard Operating Procedures (SOP) as needed.
Reviews and approves departmental SOPs as needed.
Ensures uniforms and appearance standards are adhered to at all times.
Maintains an open-door policy or daily availability for scheduled meetings with associates.
Fulfills Manager on Duty shifts, if needed.
Completes all required Company training/compliance courses as assigned.
Adheres to Company standards and maintains compliance with all policies and procedures.
Performs other related duties as assigned.
EDUCATION
Associates degree or equivalent in related field.
EXPERIENCE
A minimum five (5) years of experience in the hotel industry within the human resources field required.
No supervisory experience required.
SUPERVISORY RESPONSIBILITIES
This position spends the majority of the time (50% or more) achieving organization objectives, often through the coordinate achievements of managers and team members. Analyzes and resolves problems, determines work techniques, monitors for regulatory compliance, maintains production, interprets and creates policies, and demonstrates solid subject matter knowledge.
Establishes departmental goals and objectives, functions with independence, and makes decisions on matters of significant importance. Manages human, financial, and/or physical resources; proactively assesses risk to establish systems and procedures to protect organizational assets. Exercises judgment within defined procedures and policies to determine appropriate action. Develops systems to ensure subordinates adhere to policies and procedures in compliance with organizational goals and objectives.
Specific supervisory duties include, but are not limited to the following:
Determines and creates policies, procedures, and manuals for the hotel.
Assigns, monitors, and reviews work; evaluates performance.
Provides assistance and support; maintains a positive and professional working environment.
LICENSES & CERTIFICATIONS
This position does not require licenses or certifications.
SKILLS & ABILITIES
This position requires the capability to understand and follow both oral and written directions, as well as, knowledge and usage of correct business English and offices practices. Must be able to communicate effectively with others, analyze and resolve problems, maintain effective working relationships, and interact successfully with internal and external customers.
Working knowledge of Paylocity or other HRIS systems.
Computer proficiency in Google Workspace.
Computer proficiency in Microsoft Word, Excel, and Outlook.
Understands how to develop and implement business strategies.
Ability to interpret and create policies, procedures and manuals.
Excellent customer service skills.
Proficient in time management; the ability to organize and manage multiple priorities.
Ability to take initiative and effectively adapt to changes.
Recognizes an emergency situation and takes appropriate action.
Able to establish and maintain a cooperative working relation.
Ability to interpret and create spreadsheets.
Able to use sound judgment; work independently, with minimal supervision.
Strong analytical and problem-solving skills.
Competent in public speaking.
Preforms well with frequent interruptions and/or distractions.
TRAVEL REQUIREMENTS
No travel required.
DISCLAIMER
This job description indicates, in general terms, the type and level of work performed as well as the typical responsibilities of team members in this classification. The duties described are not to be interpreted as being all inclusive to any specific team member. Nothing in this job description changes the at-will employment relationship existing between the Company and team members.
The Essential Job Functions, Physical Requirements, and Work Environment characteristics described are representative of those that must be met to successfully perform the essential functions of this job. Management reserves the rights to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified team members can perform the essential functions of the job.
About Lodging Dynamics Hospitality Group: Lodging Dynamics Hospitality Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Lodging Dynamics does not discriminate based on disability, veteran status, or any other basis protected under federal, state, or local laws.
Lodging Dynamics Hospitality Group is based in Provo, Utah and is a nationally recognized, award-winning operator of premium-brand, select service, and extended-stay hotels, and one of a few third-party operators approved by Marriott and Hilton. The Company has managed hotels in the Marriott, Hilton, Hyatt, and IHG premium-brand families. For more information, visit www.lodgingdynamics.com.
Job Type: Full-time
Pay: $87,000.00 - $96,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
Supplemental pay types:
Ability to commute/relocate:
- Seattle, WA 98101: Reliably commute or planning to relocate before starting work (Required)
Education:
Experience:
- Washington State and Seattle employment law: 1 year (Preferred)
- Hotel Human Resources: 5 years (Required)
Work Location: In person
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